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News & Notes: Error leaves SCORE down briefly on Monday morning

Students were unable to access the Student Course Online Registration Engine at the beginning of the formal course add/drop period for less than an hour due to an error made in the Office of the Registrar on Monday morning.

The Office did not lift a hold on SCORE that generally prevents students from accessing their accounts every night from 2 a.m. to 7 a.m. The hold was scheduled to be lifted at 7 a.m. on Monday morning, but was erroneously left on the system. Students who attempted to access their accounts shortly after 7 a.m. on Monday were not able to log in.

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The Registrar’s office was notified of the problem and took action to release the hold. The undergraduate student body received an email from Deputy Registrar Sally Gonzalez at 9:09 a.m. notifying them that they had functional access to SCORE.

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