For those students who hail from far away places or even for those simply needing the extra room, finding summer storage is a part of Princeton life. A handful of students returned to campus this year to find their belongings delivered later than the final designated drop-off date or in some cases not at all.
"It's just very disappointing," said Beth Hendricks '05, who has used the Princeton Moving and Storage Agency two years in a row and both times has not received all of her items back.
The agency provides the only campus-based storage service. It promotes its on-campus storage, though it has a contract with an outside warehouse where items are eventually kept.
Hendricks said she initially turned to the storage agency because it was the easiest option for storing belongings that were either too heavy or cumbersome to take back.
"But I don't think I'll be going back this year," she said. "It was too much to lose."
Moving and Storage Agency manager Stephen Slaton '04 said problems arose because labels accidentally peeled off or were confused with other labels.
Of the roughly 1,200 students that used the agency this summer, Slaton estimated there were only 25 mixups.
"A few things are always left over," he said.
Slaton nevertheless said the agency will "be able to take care of things" for the people who still haven't received their belongings.
The agency has made plans to ask those individuals still missing items to pick them out of the unclaimed items, Slaton said.
One student said it was difficult to contact the agency regarding missing items and that she was not informed in any way when she discovered they were not delivered.
"[It was] a struggle to get through to them," she said, adding that the agency did not return her emails and she could not leave a message because their voicemail mailbox was full.
Yesterday their mailbox was still full.
Students had the option of buying insurance for some items in case of damage or loss. However some of those who didn't get the insurance still expressed the desire for full reimbursement.
Other students simply wished they had received their items sooner to finish decorating and furnishing their rooms before the rush of classes.
Nevertheless, Slatton said the mistakes have been fairly rare over the years.
It appears that the real conflict might not be over storage but poor adhesive.
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